Claims Monitoring:
Actively Identifying Savings
2 CLAIMS
Identified and re-priced by Crumdale for higher discounts
$45K+ REQUESTED
The amount originally requested from the group by the TPA
$42K+ SAVED
Savings when in-network claims were correctly processed with only $3K due from the group, NOT $45K+
The Situation
MEDICAL CENTER
TEXAS
330 EMPLOYEES
One of our broker partners has a client that is a full-service medical center in Texas. The client was experiencing extreme increases in their medical claims spend without significant plan changes to merit the high costs.
The incumbent carrier program restricted the company’s ability to access medical claims information and failed to offer cost saving solutions.
Due to the lack of transparency and poor medical claims management with their incumbent program, the company worked with their broker to switch to Crumdale Partners to transparently reduce costs through a proven claims monitoring process.
Goals
CLIENT:
Work with Crumdale to develop and implement an integrated claims management approach that identifies savings with vendor oversight.
BROKER:
Obtain transparency and cost containment for the client through Crumdale’s specialty claims management process and services.
The Results
With Crumdale’s active medical claims monitoring process and proven cost containment solutions, we identified two claims for additional discounts and delivered the group $42,500 in savings.
Pricing
FAVORABLE DISCOUNTS, TERMS, AND CONDITIONS
Stability
DECREASE RENEWAL VOLATILITY
Control
ALLOWS FOR STRATEGIC PLANNING & FINANCING
How We Did It
The client had many issues with their previous plan and carrier which Crumdale solved by implementing the following:
Vendor Oversight
Claims Data Transparency
Active Claims Monitoring
Claims Review Process for Discounts
Expert Claims Negotiation
Cost Containment Research
THROUGH OUR PROVEN CLAIMS MONITORING PROCESS AND COST CONTAINMENT, WE IDENTIFIED ADDITIONAL DISCOUNTS & CLAIMS ERRORS, PROVIDING SIGNIFICANT SAVINGS.
PROCESS
- The Crumdale team actively monitored all claims to identify claims for additional review and/or cost containment opportunities.
- Two claims at the same facility totaling $49,000 in billed charges were scheduled to be paid with a 7% PPO discount.
- Once the issues were identified, we notified the TPA and requested a second look into the claims processing.
- We referenced the group’s prior claims data, suggesting this facility’s discount should have been significantly higher.